- Shipping & Returns
Shipping & Returns
Just Golf Carts Shipping Policies
At Just Golf Carts, our shipping prices are based on the total dollar value of your order. As of 8/8/17, ground shipping prices for addresses in the Continental United States are as follows:
- Up to $11.99 = $5.00 shipping and handling
- $12.00 to $29.99 = $10 shipping and handling
- $30.00 to $69.99 = $15 shipping and handling
- $70.00 to $99.99 = $20 shipping and handling
- Orders of $100 or More = FREE Ground Shipping
Please note that these are ground shipping rates and most orders will arrive from our warehouses in 5 to 7 days, if not sooner. However, if you require expedited shipping, please Contact Us and we will provide a quote for expedited shipping options. (Some maintenance chemicals, liquids and large or heavy items may not be eligible for expedited shipping.)
We make every effort to ship items the same day for purchases made by 1:30 PM Eastern Time but all items ship no later than 2 business days (excludes backorders or special orders).
We can ship to virtually any address in the world. Please note that there are restrictions on some products and some items cannot be shipped to international destinations. If you are interested in an international shipment, please Contact Us and we will assist you with the process.
Just Golf Carts Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. (Custom, made-to-order seat covers are not returnable.) We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Returns not shipped back within 30 days of purchase will be subject to a 20% restocking fee regardless of reason for return.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
In the event of an order arriving damaged or incomplete, please notify us as soon as possible and we will work to correct the situation.